Effective date: August 21, 2026
Cancellation and refund rights depend on the cruise line, fare type, booking conditions, travel dates, payment status and supplier terms. The specific terms shown at the time of booking will apply.
Before requesting cancellation, please contact us at +1-888-688-1651. We will review the booking conditions and explain any applicable cancellation charges or non-refundable amounts.
Where a refund is due, the amount and processing time depend on the applicable supplier and payment method. Some fares, deposits, service fees and promotional offers may be non-refundable.
If a cruise line or supplier cancels or materially changes a booking, available options will be determined by the applicable supplier policy and any rights provided by law.
Call +1-888-688-1651 with your booking information. Our team will explain the next steps and any applicable terms.